The Financial Aid Systems Analyst provides technical expertise, programming, and systems support for the Office of Financial Aid. This role assists the Associate Director in maintaining and optimizing system tools, including document imaging, data reporting, and integrations with systems like Argos and Salesforce. The Analyst collaborates with staff to improve operational efficiency, ensures data integrity, and supports compliance with regulatory requirements.

1. Systems Programming & Reporting (35%)

• Develop and maintain Argos reports and financial aid/Banner tools to support financial aid operations. Perform data extraction, transformation, and analysis using Excel.

2. System Integration & Customization (20%)

• Assist in the implementation and maintenance of financial aid systems. Support custom development and enhancements to meet evolving institutional and regulatory needs.

3. Data Reporting & Analysis (15%)

• Collaborate with the Director on year-end data clean-up and reporting. Prepare reports to support compliance, audit, and institutional planning efforts.

4. User Support & Documentation (10%)

• Provide training, troubleshooting, and support to financial aid staff. Develop and maintain user guides, reporting tools, process documentation, and standards to ensure consistent system usage and data integrity.

5. Special Projects & Miscellaneous (10%)

• Complete system clean-up tasks, participate in special projects, and perform other duties as assigned.

6. Counseling duties (10%)

• Prepares and revises financial aid offers, provides customer service for students including appointments, email and phone contact. Assist in the preparation and revision of financial aid offers and ensure system processes align with regulatory standards. Maintain current knowledge of Title IV and State of Minnesota financial aid regulations.

• Proficiency with Argos reporting tools
• Demonstrated direct experience with Banner Financial Aid
• Familiarity with Apex, Java, and Excel-based reporting and automation
• Ability to work both independently and collaboratively
• Strong problem-solving and analytical skills
• Excellent written and verbal communication
• Ability to prioritize tasks and meet deadlines
• Demonstrated ability to handle confidential information with integrity
• Ability to communicate effectively verbally and in written form to both individuals and groups

Experience:

• Minimum of two years of experience in systems analysis, software support, or programming
• Preferred: Experience with PowerFaids, Salesforce, Ellucian Banner, and document imaging systems

Education:

• Associate degree in computer-related discipline
• Preferred: Bachelor’s degree in computer science, information systems, or a related field

Travel:
Minimal travel required for training or professional development.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones.

The work environment involves working for a suburban, Christian university in which all employees are expected to have a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of the University, and an agreement to abide by all University policies.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Expected Hours of Work:
Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This is a 40 hour per week, 12 months per year position.

Bethel is committed to offering meaningful benefits to our employees including health insurance, retirement plans, and a generous time off package. Learn more about these offerings here.

Learn more about our commitment to diversity in hiring .

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University’s Christ-centered mission includes a commitment to equal educational opportunity and equal employment opportunity. Bethel does not unlawfully discriminate on the basis of race, color, creed, national origin, sex, marital status, disability, status with regard to public assistance, familial status, or age in its admissions, educational programs, or employment practices.

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