Create and sustain access to libraries’ resources; build and manage the student worker team in Public Services (Circulation).
● Proven skills in serving the public, including the ability to communicate effectively with diverse constituencies including students, staff, faculty, and visitors.
● Demonstrated aptitude for problem resolution
● Experience with current technology (e.g. laptop upgrades, wifi connectivity, printing issues, troubleshooting mobile devices, conversant with selection and deployment of equipment and software for classrooms and instructional technology; working familiarity with with Windows and Macintosh operating systems and related software (Google Apps, design programs, etc.)
● Exceptional written and oral communication skills; ability to work collaboratively in a team environment and foster collegiality, attention to detail, and demonstrated strong service orientation are essential.
● Ability to organize, prioritize, and handle multiple projects concurrently.
● Proven ability to engage in the design, development and periodic review of workflows.
● Knowledge of trends and services in academic libraries that support student success.
● Strong mentoring and managing skills.
3+ years supervisory experience in an academic library required, preferably including circulation and access.
Familiarity with drafting, implementation, and periodic review of policies for providing sustainable patron access to resources in multiple formats including:
- instructional technology
Bachelor’s degree required; coursework in a graduate Library & Information Science program preferred.
Must be able to sit and work at a computer workstation for long periods of time; able to move around the library to assist patrons and handle materials; lift and carry items up to 20 lbs.
1.00 FTE, 12-month position. Work is conducted mostly during daytime Monday-Friday. Some evening and weekend work may be required.