The Financial Aid Operations Assistant assumes responsibility as the front-line, first contact for students, parents, faculty and staff with questions regarding financial aid. This position ensures that guests receive answers to their billing, financial aid and enrollment checklist questions. The Financial Aid Operations Assistant also images documentation and manages the data entry and tracking systems related to financial aid applications.
1-2 years clerical experience required. Financial Aid and customer service experience preferred.
High school degree required; Post-high school training/coursework preferred. Baccalaureate degree preferred.