Bethel University

Program Lifecycle Manager

1 month ago(12/8/2017 10:00 AM)
Position Number
# of Openings
FLSA Status
Months per year
Benefit Eligible
Benefit Eligible

Job Summary

Leads, manages, and continuously improves processes to launch, change, and retire academic programs


Lead and Manage Program Launch, Change, and Retirement Process

  • Lead programs through the launch, change, and retirement processes
  • Manage cross-functional launch, change and retirement processes so that the efforts of all involved departments (e.g. Academics, Admissions, Marketing, Registrar’s Office, Student Success, Instructional Design and Financial Aid) are coordinated and meet the project timeline.
  • Modify processes in response to unique characteristics of each launch/change/retirement
  • Continuously improve processes to facilitate fast and smooth program launch, change, and retirement.

Lead and Manage Program Revision Cycle

  • Develop, manage, and improve a process to ensure each academic program goes through review and revision on a regular basis (e.g. once every five years)
  • Collaborate with the Dean of Academic and Business Operations to ensure instructional design workload is reserved and allocated towards programs due for review and revision.

Market Horizon Scanning

  • Regularly scan the labor market and higher education student market to identify prospective new programs
  • Report findings of horizon scanning to CAPS/Sem/GS leadership
  • Collaborate with Marketing to obtain market research for programs that CAPS/Sem/GS leadership identifies as potential opportunities

Oversight of CAPS, Sem, GS Catalogs

  • Ensure the catalogs are accurate, have a professional appearance, and are published in a timely manner 
  • Supervise Catalog Specialist
  • Back-up Catalog Specialist
  • Continuously improve systems for consistent and accurate communication of catalog-relevant information from various departments and offices to the Catalog Specialist

Data Reporting

  • Support the Annual Program Review process by collecting data from various sources and providing that data to program directors. 
  • Manage academic productivity reports for all academic programs in CAPS/Sem/GS.
  • Provide other data reporting support as needed.
  • Supervise the Academic and Business Operations student worker 
  • Other duties as assigned


Required Skills

  • Ability to lead cross-functional teams through complex variable processes with multiple constituents
  • Ability to lead and manage direct reports
  • Ability to lead collaborative problem solving
  • Ability to exercise professional judgment that takes into account the interests of multiple constituents
  • Ability to handle highly sensitive information with confidentiality
  • Strong project management skills
  • Strong verbal and written communication skills
  • Intermediate skills in Microsoft Excel and/or Google Sheets (e.g. nested formulas and pivot tables) preferred. 
  • Skills in obtaining, analyzing, and evaluating publically available data. Specific skill in market research preferred.
  • Skills in managing records with demonstrated detail orientation
  • Knowledge of higher education support areas preferred
  • Knowledge of the higher education market preferred
  • Knowledge of accreditation and regulatory environment for higher education preferred

Required Experience

3+ years of professional experience required; 5+ years of professional experience preferred; product management experience preferred; higher education experience preferred.

Required Education

Bachelor’s degree required

Additional Information

Must be able to work in a sitting position at a computer for extended periods of time
1.00 FTE


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